Union operations software
One system for the hall, the field, and every member.
MemberHall connects member records, credentials, dispatch, contractor manpower, communications, and secure documents—without forcing your local into a generic CRM.
Good morning, Maria.
Here's what needs attention across the local.
Contractor applicationCascade Mechanical
Review →Manpower requestNorth Terminal · 6 workers
Approve →Credential reviewOSHA 30 · Jordan Carter
Open →Request publishedTerminal Expansion · 9:42 AM
Member placedProject 184 · 8:16 AM
Roster imported84 records · Yesterday
See the product at work
Built around the work your local actually does.
Every workflow shares the same union-controlled record, while permissions keep member, staff, and contractor access separate.
Member operations
A dependable record for every member.
Give authorized staff one place to manage membership status, classifications, skills, credentials, documents, and communication history.
- ✓Validated roster import
- ✓Private credential documents
- ✓Role-aware member administration
Dispatch & Job Bank
Move from availability to placement with a clear record.
Maintain the out-of-work list, publish approved opportunities, collect member interest, and record placements without losing the reasons behind each decision.
- ✓Position and status history
- ✓Member Job Bank
- ✓Union-controlled placement
Jordan CarterJourneyperson · Welding
12 daysAvery TorresJourneyperson · Rigging
10 daysMorgan LeeApprentice · Level 4
8 days3 published Job Bank postsMember interest stays separate from placement.
Contractor manpower
Connect contractor requests to the hall—not to another inbox.
Give approved contractors a focused portal for manpower requests while union staff retain review, publishing, placement, and closeout control.
- ✓Separate contractor identities
- ✓Request review and change requests
- ✓Safe aggregate progress
Journeypersons with current OSHA 30 and rigging credentials. Day shift. Four-week call.
Communication & oversight
Keep the message and the operational record together.
Send transactional email and consent-aware SMS, publish notices, review delivery history, and maintain an audit trail of sensitive administrative work.
- ✓Cloudflare Email and Twilio
- ✓Granular SMS consent
- ✓Reports, exports, and audit history
Dispatch noticeSMS · Jordan Carter
DeliveredCredential approvedEMAIL · Riley Lewis
DeliveredImportant noticeEMAIL + SMS · 236 recipients
ProcessingConsent and audit controls includedSMS sends verify the member's current number and category preferences.
One hall · three focused experiences
Connected work without crossed boundaries.
Contractors, union staff, and members participate in one controlled process without sharing accounts, records, or private information.
Union staff
Review, approve, publish, place, report
Members
Stay current, available, qualified, informed
Contractors
Request manpower and track progress
North Terminal Expansion
6 journeypersons · starts Aug 18
Welcome back, Jordan.
New Job Bank postNorth Terminal · 6 positions
CASCADE MECHANICAL
Manpower requests
A practical path to launch
Your software should fit the local—not the other way around.
MemberHall implementation starts with how your team works today, then moves through controlled data preparation, configuration, training, and acceptance.
Discover & map
Walk through member records, dispatch rules, credentials, contractor access, and reporting needs.
Configure & migrate
Set terminology, roles, branding, workflow rules, and validate roster data before anything changes.
Train & validate
Run real scenarios with administrators, staff, members, and contractors in a controlled environment.
Launch & support
Move to production with documented responsibilities, secure access, and an agreed support path.
Security and accountability
Member information deserves more than a shared spreadsheet.
MemberHall is designed around authenticated access, union-level data separation, private documents, role-aware permissions, and a durable history of sensitive actions.
Ask about securityTenant isolation
Every application record belongs to a specific union and is checked on the server.
Private documents
Credential and resource files remain protected—never published as open links.
Role boundaries
Members, staff, administrators, and contractors receive distinct access paths.
Auditable work
Sensitive administrative actions, status changes, and delivery events retain history.
Evaluating fit
Start with the workflow slowing your hall down.
Does MemberHall replace our existing spreadsheets and member database?+
MemberHall can centralize the operational record, but migration begins with a controlled assessment and validation process. Existing data is previewed and resolved before it changes production records.
Can staff have access without appearing as members?+
Yes. Administrative staff identities are separate from member records. A person appears in the member experience only when they also hold an active, explicitly linked membership.
Can contractors see member information?+
No. Contractors receive a separate company portal with safe aggregate request progress. Union staff control publication and placement, and member contact details remain private.
Does every local have to use the same terminology and workflow?+
No. Membership statuses, classifications, skills, credentials, branding, support contacts, and administrative permissions can be configured around the local.
See your workflow in MemberHall
Bring us one process that's harder than it should be.
We'll tailor the walkthrough around your records, dispatch rules, contractor requests, communications, or reporting needs.